"Working with Sean Herrero and his exceptional team at Cross Country Mortgage was nothing short of transformative. As a homebuyer facing credit challenges and a complex financing path (including a strategic mid-process loan switch), I was prepared for disappointment—until I met Sean. His expertise, tenacity, and genuine care turned what seemed impossible into reality: I'm now holding the keys to my dream home.
Sean's brilliance lies in his ability to analyze challenges from every angle while making the process feel effortless on my end. When roadblocks emerged, he and his team worked tirelessly behind the scenes—whether it was creatively restructuring approval strategies, coordinating with underwriters, or patiently walking me through each updated scenario. Special recognition goes to his processors and support staff, whose precision and responsiveness kept everything moving seamlessly when timelines got tight. (Shout out to Tammie!)
What truly sets this team apart is their “whatever it takes" mentality. Sean doesn't just process loans; he architects solutions. His colleagues don't just assist; they anticipate needs before they arise. Together, they form the ultimate mortgage dream team—one that combines Cross Country Mortgage's vast resources with personalized, white-glove service.
If you want more than just a pre-approval letter—if you need a passionate advocate, a creative problem-solver, and an entire team committed to your success - look no further. Sean Herrero and Cross Country Mortgage don't just meet expectations; they redefine what exceptional service means. Absolute highest recommendation!
"
tb4ythhgjj
"Sean was stellar from beginning to end. He is extremely knowledgable and only matches that strength with clear communication and a friendly demeanor. We have gone through the home buying process many times and this was by far the easiest and least stressful. Highly recommend Sean and his team."
kelley mcghee
"Highly recommend working with Sean. He was very helpful and ready to answer any questions we had during our first home purchase. He also helped us with a competing offer, by opting for a 10 day close and better yet, he got it done in 8! "
enriquepola2321
"Sean is the reason I was able to acquire the best home for myself and my family. When you hire him, he acts as a member of your team, and not just somebody who is trying to close a sale and get commission. He takes time to answer questions, and breaks things down in plain english so you end the home buying process more knowledgeable than you started. His use of technology to provide the Buyers Guide and deliver updates is a masterclass in how tech should be used to make things easy and fun for a home buyer. I always understood how much I could afford and what my limits were, so I made offers and negotiated with much more confidence and certainty. Sean also is not afraid to step up and push back against sellers to get the best terms possible for his buyers. I highly recommend working with Sean and his team at CCM. "
jake attia
"We had a great experience working with Sean and his team on the purchase of our first home. They were incredibly helpful and supportive throughout what was for us a very daunting process. They were in constant contact with us, clearly explained everything we had to do, and offered sound advice. From putting our offer together through closing, we felt that we were in good hands!"
john j rosen
"My husband and I bought our first home last year and we had no idea where to start or what to expect . We were requesting a veteran home loan and Sean walked us through every step and answered every single question we had. I'm so glad our real estate agent referred us to Sean because we just felt like a number with all the other loan services we were contacting but with Sean we felt like he really cared and tried to get us the best loan possible. Would definitely work with him again in the near future ."
yvette ortiz
"Sean was referred to use by our agent and we were so thankful her and her team work with such a knowledgeable individual such a Sean. Quick to respond to questions, knows how to word answers simply to those of us who don’t understand the lenders’ language and doesn’t make one feel inadequate when asking any type of question. It was a pleasure working with Sean during our adventurous house buy experience & we’d definitely work with him again and refer him to anyone needing a lender. "
shaina
"I used Sean in two transactions (2019 and 2022) so far and he has been fantastic to work with. Super responsive and helpful. The videos are also very informative. "
ms adeline yu
"We had an excellent experience working with Sean during the purchase of our first home. From start to finish, he was clear, supportive, and always available to answer our questions. Navigating the mortgage process for the first time can be overwhelming, but Sean made everything so much easier by explaining each step in a way that we could understand. His guidance and reassurance throughout the process gave us the confidence we needed!"
npratt20